Do you have a showroom?
At Par Taps, we are incredibly proud to showcase our beautiful products in our showroom located right at our factory in Melbourne. We know that choosing the perfect tapware for your project can be a daunting task, which is why we invite all of our clients to visit us and take the time to explore our ranges with the help of our expert staff.
We understand that your time is valuable, which is why we encourage you to make an appointment with us beforehand. This ensures that we can provide you with an uninterrupted and personalized experience. Our knowledgeable team will guide you through our extensive range of products and finishes, and offer their years of expertise and advice to help you make the right decision.
We believe in providing our clients with exceptional customer service, and that starts with your visit to our showroom. Whether you're a designer, builder, or homeowner, we welcome you to come and see for yourself why Par Taps is the most trusted tapware manufacturer in Australia. Click here to make your appointment with us today.
Where are your products made?
At Par Taps, we believe that quality is key, and that's why every step of our production process is completed in-house in Melbourne. We meticulously handcraft and assemble each piece, using only the finest components sourced from Germany, Taiwan, and Italy, to ensure that every product that bears our name is of the highest quality.
Our staff takes immense pride in their work, and it shows in the exceptional finishes and attention to detail that our products are known for. We're passionate about delivering the very best, and it's this passion that drives us to innovate, to create, and to exceed the expectations of our clients every day.
We're more than just a tapware manufacturer – we're a team of skilled artisans who are dedicated to preserving the art of traditional manufacturing, and who take great pride in our role in creating products that are not only beautiful but functional. We invite you to discover the Par Taps difference for yourself and see why our products are trusted by discerning clients across Australia and beyond.
What is the time frame for each order?
At Par Taps, we understand that our clients have unique needs and timelines, which is why we offer a range of finishes that are available for dispatch within 48 hours of confirmation of stock availability. However, as each product is either custom finished or custom manufactured to order, some of our ranges can take between 4-8 weeks to complete before dispatch.
Our commitment to quality means that we don't rush the production process, but rather take the time needed to ensure that every piece we create is meticulously crafted to our exacting standards. We understand that time is of the essence, and we strive to provide our clients with accurate lead times for each order, so that they can plan accordingly.
If you have an urgent order, we may be able to provide an express service, though this could attract an extra processing fee. Our team will work with you to provide the earliest possible time frame, depending on the quantities required.
At Par Taps, we're passionate about creating products that are not only beautiful but functional, and we believe that quality should never be compromised. We're committed to delivering exceptional service and products to our clients, and we look forward to working with you to bring your vision to life.
Can I purchase directly?
To purchase our products, please contact any of our distributors as we do not sell direct to non-account holders. We do offer trade discounts, and we recommend contacting your preferred stockist but we are happy to provide current pricing, however we do not display pricing online, unless it’s one of our clearance ranges or products. For international orders, we can discuss supply directly, however you will need to discuss this with our staff by emailing info@partaps.com.au.
As an architect, specifier or builder can I receive project pricing?
As an architect, specifier, or builder interested in using Par Taps for your project, we would be happy to discuss your options with you. Please contact our office at +613 9484 0960 or email info@partaps.com.au to arrange a consultation with our team. We also offer volume discounts on project orders of a large quantity.
I have purchased a Natural & Living Finish and need to sign off on the terms of this sale?
As we like to ensure all our clients are informed, we provide a statement to provide the facts about the Natural & Living Finishes we produce. We advise all client to read the document which outlines the characteristics of these finishes as we do not provide a warranty for these Natural & Living finishes but have our exceptional warranty on the products operation. To view or sign off on our Natural & Living Finish Disclosure statement please click here.