Warranty Claims Form

First name*

Last name*

Phone*

Email address*

Postcode*

Country*

State*

Suburb*

Customer address*

Product Type or Model Number*

Installation area*

Other installation area

Who installed this product?*

Installer’s name

Installer’s contact number

Store purchased from*

Store suburb*

Date of purchase*

Detailed description of the fault or the issue*

3000 of 3000 characters left

Proof of purchase *

Images and/or videos of the issue with the product *

We will process your warranty claim and contact you within the next 3 business days to further assess the issue.
In the unlikely event of a manufacturing defect and providing your product falls within our warranty guidelines, we will arrange the repair, replacement or supply the part only, at no charge.
If a product fault is determined to be due to an improper installation and/or the use of third-party or non-authorised products or parts, or the warranty is otherwise void, Par Taps reserves the right to charge service fees and/or repair fees in respect of any repairs it agrees to undertake and such fees may be required to be paid prior to Par Taps undertaking the repair works. In some circumstances outside our warranty guidelines, we may advise you for a suitable solution as assistance. To view our warranty details, click here.

By checking this box, you understand and agree to the policies and procedures listed above