Warranty Claims Form

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What happens next?

  1. We will process your warranty claim and contact you within the next 3 business days to further assess the issue.
  2. In the unlikely event of a manufacturing defect and providing your product falls within our warranty guidelines, we will arrange the repair, replacement or supply the part only, at no charge.
  3. If a product fault is determined to be due to an improper installation and/or the use of third-party or non-authorised products or parts, or the warranty is otherwise void, Par Taps reserves the right to charge service fees and/or repair fees in respect of any repairs it agrees to undertake and such fees may be required to be paid prior to Par Taps undertaking the repair works. In some circumstances outside our warranty guidelines, we may advise you for a suitable solution as assistance. To view our warranty details, click here .